Shipping policy
All orders are processed within 2 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Domestic Shipping Rates and Estimates
All orders ship free within the United States. According to the method and shipping type you selected most orders will arrive between 2-8 business days.
|
Shipping option |
Estimated delivery time |
Price |
|
Standard Economy |
2 to 8 business days |
free |
|
Standard Expedited |
2 to 3 business days |
$35.00 |
International Shipping
We do not offer international shipping at the moment.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 6-8 days of receiving your shipping confirmation email, please contact us at cs@teknoraks.com with your name and order number, and we will look into it for you.
Refunds, returns, and exchanges
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
In the event that your order arrives damaged in any way, please email us as soon as possible at cs@teknoraks.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
If you have any further questions, please don't hesitate to contact us at cs@teknoraks.com